remedy.talk — a m2m.talk production

Terms of Use

Effective Date: July 7, 2026

These Terms of Use (these "Terms") constitute a legally binding agreement between you ("User," "you," or "your") and remedy.talk, a m2m.talk production (the "Company," "we," "us," or "our"), governing your access to and use of the websites, applications, AI-powered conversation simulations, digital content, and any products or services offered thereon (collectively, the "Services"). BY ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, YOU MUST NOT ACCESS OR USE THE SERVICES.

1. Definitions

"AI Content" means any text, audio, imagery, conversation, simulation, summary, or other output generated in whole or in part by artificial intelligence systems, including but not limited to the Affective Engine and the m2m Protocol.

"Educational Content" means all remedy descriptions, historical references (including references to the United States Pharmacopeia of 1851), source-book syntheses, and related informational materials made available through the Services.

"Products" means any goods offered for sale through the Services, whether digital (including downloadable content, courses, and access passes) or physical (including herbs, botanicals, preparations, apparel, and merchandise).

"Digital Goods" means Products delivered electronically, with no physical shipment.

"Consumable Goods" means Products intended for ingestion, topical application, or other bodily use, including herbs, botanicals, oils, and dietary supplements.

2. Acceptance; Modification

2.1. These Terms are effective upon your first access to the Services and continue for so long as you access or use the Services.

2.2. We reserve the right, in our sole discretion, to modify these Terms at any time. Modifications become effective upon posting to the Services with a revised effective date. Your continued use of the Services after posting constitutes acceptance of the modified Terms. Material changes to the dispute-resolution provisions of Section 15 shall apply prospectively only.

3. Eligibility

3.1. The Services are intended for persons eighteen (18) years of age or older. By using the Services, you represent and warrant that you are at least eighteen (18) years of age and possess the legal capacity to enter into these Terms.

3.2. The Services are not directed to children under thirteen (13) years of age, and we do not knowingly collect personal information from such children.

4. Nature of the Services; AI Simulation Disclosure

4.1. The Services consist principally of AI-generated simulations, conversations, and educational explorations of natural remedies, historical pharmacopeial records, and related subjects. THE AI AGENTS FEATURED ON THE SERVICES ARE NOT REAL PERSONS, ARE NOT PHYSICIANS, PHARMACISTS, HERBALISTS, OR LICENSED PRACTITIONERS OF ANY KIND, AND DO NOT REPRESENT THE ORIGINAL AUTHORS OF ANY SOURCE MATERIAL.

4.2. AI Content is generated by probabilistic systems and may contain errors, omissions, inaccuracies, or statements that appear authoritative but are false ('hallucinations'). We make no representation that any AI Content is accurate, complete, current, or reliable, and you agree that you will independently verify any information before acting upon it.

4.3. Historical references, including references to the United States Pharmacopeia (1851), are presented for historical and educational interest only. The inclusion of a substance in a historical pharmacopeia is not a representation that such substance is safe, effective, or approved for any use under current law.

5. No Medical Advice; Regulatory Disclosures

5.1. NOTHING ON THE SERVICES CONSTITUTES, OR IS INTENDED TO CONSTITUTE, MEDICAL ADVICE, DIAGNOSIS, TREATMENT, OR A SUBSTITUTE FOR PROFESSIONAL MEDICAL CARE. NO PHYSICIAN-PATIENT, PHARMACIST-PATIENT, OR OTHER PROFESSIONAL RELATIONSHIP IS CREATED BY YOUR USE OF THE SERVICES.

5.2. STATEMENTS ON THE SERVICES REGARDING HERBS, BOTANICALS, DIETARY SUPPLEMENTS, AND NATURAL REMEDIES HAVE NOT BEEN EVALUATED BY THE UNITED STATES FOOD AND DRUG ADMINISTRATION. SUCH PRODUCTS AND INFORMATION ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE.

5.3. You must consult a qualified, licensed healthcare professional before beginning, discontinuing, or modifying any treatment, medication, supplement, or health practice, and before using any Consumable Goods, particularly if you are pregnant, nursing, taking medication, or have a medical condition. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE, OR DELAY SEEKING IT, BECAUSE OF ANYTHING YOU HAVE READ OR HEARD ON THE SERVICES.

5.4. If you believe you are experiencing a medical emergency, call your local emergency number immediately.

6. Assumption of Risk

6.1. You acknowledge that herbs, botanicals, and natural substances may cause adverse reactions, may interact with medications, and may be unsafe for certain individuals. YOU VOLUNTARILY AND KNOWINGLY ASSUME ALL RISK ARISING FROM YOUR USE OF THE EDUCATIONAL CONTENT, AI CONTENT, AND ANY PRODUCTS, WHETHER SUCH RISK IS KNOWN OR UNKNOWN, FORESEEN OR UNFORESEEN.

6.2. Your reliance upon any information obtained through the Services is solely at your own risk, and you agree that the Company bears no responsibility for decisions you make based upon such information.

7. Products; Ordering; Pricing

7.1. All Products are offered subject to availability. We reserve the right to limit quantities, reject or cancel any order, and discontinue any Product at any time, with our sole obligation upon cancellation being refund of amounts actually paid for the cancelled order.

7.2. Prices are stated in U.S. dollars, exclusive of applicable taxes and shipping, and are subject to change without notice prior to order acceptance. In the event of an obvious pricing error, we may cancel the affected order and issue a full refund.

7.3. An order constitutes an offer by you to purchase; our acceptance occurs only upon shipment (for physical Products) or delivery of access (for Digital Goods). Order confirmation emails do not constitute acceptance.

7.4. Title and risk of loss for physical Products pass to you upon our delivery of the Products to the carrier.

7.5. Returns, refunds, and exchanges are governed exclusively by our Return & Refund Policy, which is incorporated into these Terms by reference.

8. Digital Goods; License

8.1. Upon full payment, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use Digital Goods for your personal, non-commercial use.

8.2. You may not reproduce, distribute, resell, sublicense, publicly display, or create derivative works from any Digital Goods except as expressly permitted in writing by the Company.

8.3. BY COMPLETING A PURCHASE OF DIGITAL GOODS, YOU EXPRESSLY REQUEST IMMEDIATE DELIVERY AND ACKNOWLEDGE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU THEREBY WAIVE ANY STATUTORY WITHDRAWAL OR COOLING-OFF RIGHT UPON COMMENCEMENT OF DOWNLOAD, STREAMING, OR ACCESS.

9. Intellectual Property

9.1. The Services, including the Affective Engine, the m2m Protocol, all software, algorithms, designs, text, graphics, trademarks, service marks, trade dress, and the selection and arrangement thereof, are owned by the Company or its licensors and are protected by copyright, trademark, trade-secret, and other intellectual-property laws. All rights not expressly granted are reserved.

9.2. The underlying affective-inference technology constitutes valuable trade secrets of the Company. You agree not to reverse engineer, decompile, disassemble, scrape, extract, or otherwise attempt to derive the source code, models, weights, prompts, or methods of the Services, except to the extent such restriction is prohibited by applicable law.

9.3. Source books referenced on the Services remain the property of their respective authors and publishers. AI Content constitutes synthesized interpretation, not reproduction, of such works, and no affiliation with or endorsement by such authors is claimed or implied.

9.4. You retain ownership of content you submit to the Services ('User Content'). You grant the Company a worldwide, non-exclusive, royalty-free license to host, store, process, and display User Content solely as necessary to operate and improve the Services.

10. Prohibited Conduct

10.1. You shall not: (a) use the Services for any unlawful purpose; (b) resell or commercially exploit the Services without written authorization; (c) use automated means to access, scrape, or index the Services in excess of published rate limits or in violation of robots directives; (d) misrepresent AI Content as human-authored professional advice; (e) use the Services to formulate, market, or sell any product with claims that violate the Federal Food, Drug, and Cosmetic Act, the FTC Act, or analogous laws; (f) interfere with or disrupt the integrity or performance of the Services; or (g) attempt to gain unauthorized access to any systems or data.

10.2. We may suspend or terminate your access immediately, without notice, for any violation of this Section.

11. Third-Party Services

11.1. The Services may incorporate or link to third-party services, including payment processors, hosting providers, and AI model providers. Such third parties are independent of the Company, and your dealings with them are governed by their respective terms. We are not responsible for the acts or omissions of any third party.

12. Disclaimer of Warranties

12.1. THE SERVICES, ALL AI CONTENT, ALL EDUCATIONAL CONTENT, AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

12.2. WITHOUT LIMITING THE FOREGOING, THE COMPANY DOES NOT WARRANT THAT: (A) THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; (B) ANY AI CONTENT WILL BE ACCURATE OR RELIABLE; OR (C) ANY PRODUCT WILL PRODUCE ANY PARTICULAR HEALTH OUTCOME OR BENEFIT.

12.3. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, IMPLIED WARRANTIES ARE LIMITED TO THE MINIMUM SCOPE AND DURATION PERMITTED BY LAW.

13. Limitation of Liability

13.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR HEALTH OUTCOMES, ARISING OUT OF OR RELATING TO THE SERVICES OR ANY PRODUCT, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13.2. THE AGGREGATE LIABILITY OF THE COMPANY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS YOU PAID TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

13.3. THE LIMITATIONS IN THIS SECTION ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES AND SHALL APPLY NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. NOTHING HEREIN LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR FRAUD OR FOR DEATH OR PERSONAL INJURY CAUSED BY GROSS NEGLIGENCE WHERE SUCH LIMITATION IS PROHIBITED.

14. Indemnification

14.1. You agree to defend, indemnify, and hold harmless the Company and its owners, officers, employees, contractors, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use or misuse of the Services or any Product; (b) your violation of these Terms; (c) your violation of any law or the rights of any third party; or (d) any health decision made by you or any third party in reliance upon content obtained through the Services.

15. Dispute Resolution; Arbitration; Class Waiver

15.1. Informal Resolution. Before initiating any proceeding, you agree to first contact the Company and attempt in good faith to resolve the dispute informally for a period of thirty (30) days.

15.2. Binding Arbitration. Except as provided in Section 15.4, any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved exclusively by final and binding arbitration administered by a nationally recognized arbitration provider, before a single arbitrator, under that provider's consumer rules. The Federal Arbitration Act governs the interpretation and enforcement of this Section.

15.3. CLASS ACTION WAIVER. ALL PROCEEDINGS SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU AND THE COMPANY EACH WAIVE ANY RIGHT TO A JURY TRIAL TO THE MAXIMUM EXTENT PERMITTED BY LAW.

15.4. Exceptions. Either party may (a) bring an individual claim in small-claims court, and (b) seek injunctive or equitable relief in a court of competent jurisdiction for actual or threatened infringement or misappropriation of intellectual-property rights or trade secrets.

15.5. Opt-Out. You may opt out of this arbitration agreement by delivering written notice to the Company within thirty (30) days of first accepting these Terms.

16. Governing Law

16.1. These Terms and any dispute arising hereunder shall be governed by the laws of the United States and the state in which the Company maintains its principal place of business, without regard to conflict-of-laws principles, and excluding the United Nations Convention on Contracts for the International Sale of Goods.

17. General Provisions

17.1. Severability. If any provision of these Terms is held invalid or unenforceable, such provision shall be enforced to the maximum extent permissible and reformed only to the extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

17.2. Entire Agreement. These Terms, together with the Privacy Policy and the Return & Refund Policy, constitute the entire agreement between the parties concerning the Services and supersede all prior or contemporaneous understandings.

17.3. No Waiver. No failure or delay by the Company in exercising any right shall operate as a waiver thereof.

17.4. Assignment. You may not assign these Terms without the Company's prior written consent. The Company may assign these Terms without restriction.

17.5. Survival. Sections 5, 6, 9, 12, 13, 14, 15, 16, and 17 survive any termination of these Terms.

17.6. Force Majeure. The Company shall not be liable for any failure or delay resulting from causes beyond its reasonable control.

17.7. Headings. Section headings are for convenience only and shall not affect interpretation.

This document was prepared for remedy.talk and is provided for informational purposes. It does not constitute legal advice. Consult a licensed attorney in your jurisdiction regarding your specific circumstances.